Privacy policy

Information we collect

When you contact us or place an order, we collect the details you provide directly, such as your name, phone number, and messages sent via WhatsApp. We do not collect payment card data directly - payments are arranged through the payment method you agree on with us.

How we use your information

We use your details to process orders, provide setup support, respond to enquiries, and send you information about your subscription. We do not sell your personal data to third parties.

Data sharing

We only share information with service providers needed to deliver the IPTV service (such as hosting and messaging providers) or where required by law.

Data retention

We keep account and support communication for as long as reasonably needed to provide the service and meet legal obligations, then delete or anonymise it.

Your rights

You can ask us to access, correct, or delete your personal data at any time by contacting us at support@megiptv.com. This applies in line with applicable Canadian privacy legislation, including PIPEDA where relevant.

Contact

Questions about this policy can be sent to support@megiptv.com or via WhatsApp.